Referrals are paid on the first transaction only, not on renewals. That means either on the first year of a yearly subscription or on the entire value of a lifetime license.
Unfortunately we won’t be able to pay out your earnings in that case. The payouts service we use currently supports 44 countries (there’s a list here). Please check again in the future if your country is added to the list!
We perform payouts that are at least $100 in value by the 15th of each month. Revenue not large enough to pay out will roll over. We use the Payouts Service of Sandhills Development to perform the payouts. The service pays out your commission directly in your bank account and is supported in 44 countries … Read more
Please reach out using our pre-sales support form on our contact page. We’re happy to answer any other questions you may have!
No, but we do offer a 14 days money-back guarantee. If you’re unhappy with your purchase for any reason, we’ll cancel your subscription and refund you the money if you reach out within that timeframe.
You will continue to receive premium support and updates until the anniversary of your subscription. Afterwards, the plugin will continue working, but you won’t receive any more support or updates.
Normally yes. Any theme that follows the WordPress/WooCommerce coding standards should be compatible with all of our plugins. If you face any issues though, reach out to us and we’ll do our best to fix it.
We reserve the right to reject an affiliate sign-up request for any reason. Therefore, your account will only be active after it is manually approved. After submitting an application, we’ll typically get back to you within 24-48h, but depending on circumstances, it could take longer.
Conversions are tracked through the affiliate link you find in your affiliate area. The functionality is offered by a reputable tracking plugin, AffiliateWP. A customer tracked through your affiliate link has 30 days time to make a purchase from their first visit to our site in order for you to get the commission.
While it probably is advantageous to be knowledgeable about our plugins in order to market them successfully, it is not required that you are one of our customers in order to become an affiliate partner.